Letter from CEO Regarding COVID-19
Dear Valued Customer,
CCB Community Bank believes that the safety and well-being of our customers, business partners, employees and communities are of the utmost importance. Our entire team is closely monitoring the evolving situation surrounding the Coronavirus (COVID-19) and we are continuing to follow the guidance of federal, state and local authorities. Please be assured that we will continue to honor our commitment to serving your financial needs.
What we are doing:
We have regularly updated contingency plans in place for situations like this. These plans help to maintain business continuity and minimize disruptions for our customers. In an effort to mitigate the risks associated with COVID-19 exposure to both customers and employees, we will begin limiting access to our lobby areas at all CCB branch locations until further notice. If you must speak to a banker inside the branch, please make an appointment by calling us at (334) 222-2569 or Toll Free at (855) 491-2273. Full banking assistance will continue to be provided to you by our drive-thru service. Our Florida branch lobbies will begin limiting access on March 19th and our Alabama branch lobbies will limit access beginning March 20th.
Our team continues to evaluate the information received from various government health agencies and we are educating our team members to help reduce the risks of infection.
What you can do to help:
Please use our digital banking services. You can access your accounts online or through our mobile banking app. From there, you can check balances, deposit checks, transfer funds, make payments, and more. If you haven’t enrolled in online banking or downloaded our mobile banking app, please consider doing so at this time.
Please use our ATM’s should you need to make deposits or get cash. You can also use our 24/7 Telephone Banking service for account inquiries, transfers and loan payments by calling (334) 427-0603 or Toll Free at (800) 817-1789.
CCB will continue to provide updates on our website at www.bankccb.com as well as on our Facebook and Instagram pages. Please contact us with any questions or concerns you may have. We’re dedicated to helping you and we appreciate your continued trust in us.